How to Track Your Shopkiz Order
Every way to follow your parcel, from the confirmation email to the courier network.
From your account
Open Orders and choose the order. The status updates as the parcel moves.
From the tracking page
Enter your order number on the order tracking page — no account needed, ideal for guest orders.
From the courier
Your confirmation email includes the courier tracking number for driver-level updates.
Status meanings
- Processing: we are picking and packing
- Shipped: the courier has the parcel
- Out for delivery: it is on the van today
- Delivered: signed for